IT INFRASTRUCTURE MANAGEMENT

Enterprise design, strategy, operations, and transition delivered to enable mission and business functions.

It takes in-depth knowledge of a customer’s environment to successfully integrate systems, software, and networks and to keep them running effectively and efficiently. We marry domain and process knowledge with technology expertise to design elegant solutions for on-prem and cloud solutions.

Our ‘as-a-service’ capabilities incorporate design flexibility to ensure your IT infrastructure is ready when and where you need it, and can deliver what you need to get your job done as technology evolves and missions change.

OUR CAPABILITIES INCLUDE

  • Advisory Services

  • Cloud Mitigation & Operations

  • Data Center Management

  • Data Storage Engineering & Operations

  • Enterprise & Systems Architecture

  • IT Operations Center Management

  • IT Service Strategy, Design, Transition & Operations

  • Network Engineering

  • PKI & Identity Access Management (IDAM)

  • Requirements, Performance, and Configuration Management

  • Sustainment

  • Systems Administration

  • System & Software Integration and Engineering

  • Technology Evolution

  • User Facing Services


SOLUTION SPOTLIGHT ServiceNow


“DAn Solutions has been instrumental in the delivery of highly-impactful and highly-visible ServiceNow ITSM, ITBM, and ITOM projects, enhancements, and capabilities to the U.S. Agency for International Development. The team has exceeded our expectations with respect to providing value-added to the Agency's dynamic and evolving enterprise service management needs. The team continues to guide our operating units - both in USAID/Washington and in the Missions overseas - as we explore the use of the ServiceNow platform in pursuit of more efficient and innovative business processing. DAn Solutions' commitment to Customer service is marked by its responsiveness and its capacity for building sustainable business solutions. A platform is only as effective as its Integrator, and DAn Solutions continues to be a strong and reliable partner for USAID.”

- USAID/M/CIO, ServiceNow Program Manager